Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@legendsonly.store. Please note that returns will need to be sent to the following address: 9800 W Skye Canyon Park Dr. #130 Las Vegas, NV
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@legendsonly.store.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
To be eligible for an exchange, items must:
- Be unworn & unwashed
- Have all original tags
- Be free of stains, odors, makeup, pet hair, or other signs of wear
- Be returned in the original packaging when possible
- Be from the original order
We reserve the right to refuse exchanges that do not meet these requirements
Final Sale Items
The following items are final sale and cannot be exchanged:
- Sale or discounted items
- Clearance items
- Limited-release items specifically marked final sale
- Accessories, unless otherwise stated
- Undergarments or other hygiene-sensitive items
How to Request an Exchange
Email INFO@LEGENDSONLY.STORE with your order number and the item you would like to exchange.
Once your request is approved, you'll receive instructions for returning the item. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Size Exchanges
Exchanges are subject to availability. If your requested size is no longer available, we may offer an alternate size or another available option.
Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery. Include your order number and clear photos of the item so we can make it right.
Important
We do not offer refunds for exchanges. All approved exchanges are processed for eligible merchandise only.
Please allow 5-7 business days after we receive your return for it to be inspected and processed.
by placing an order with us, you acknowledge and agree to this Exchange Policy
Refunds
All sales are final. Store Credit Only.